Gaming is for fun — not for stress. 330k is committed to ensuring the mental and financial well-being of every player in Bangladesh.
330k believes that entertainment should always be enjoyed in a controlled and mindful manner.
Before you start gaming, set a clear financial limit for yourself and never exceed it. Only spend money that, if lost, will have no impact on your daily life. Keep track of your total spending every week or month and reduce your limit if needed. Remember, gaming is not a source of income — it is simply a form of entertainment. If you are under financial pressure, taking a break from gaming is the wisest decision.
Decide in advance how much time you will spend gaming each day and stick to that limit. Always prioritize time with family, friends, and work over gaming. Extended uninterrupted gaming sessions lead to mental fatigue and reduced decision-making ability. Take regular breaks and spend time on other hobbies and activities outside of gaming. Never game at the expense of sleep, meals, or your daily responsibilities.
Avoid gaming when you are angry, frustrated, or under stress, as it becomes harder to make sound decisions in that state. Resist the urge to place larger bets to chase losses after a losing streak. If gaming starts causing anxiety or stress instead of enjoyment, it is important to take a break. Talk to someone you trust and seek professional help if needed. Remember, mental health comes above everything else.
330k offers a self-exclusion feature on the platform, which allows you to temporarily close your account for a specified period. This feature is completely confidential and can be activated at any time through the support team. During self-exclusion, you will not be able to log in or make transactions on the platform. This is not a sign of weakness — it is a brave step toward taking care of yourself. Our support team will reach out to you before reactivating your account once the exclusion period ends.
330k strictly prohibits users under 18 from accessing the platform and requires age verification at the time of registration. Parents are encouraged to enable parental controls on their devices to prevent minors from accessing this platform. If you suspect an account belongs to a minor, please notify our support team. We have zero tolerance on this matter and any suspicious accounts are investigated immediately. Protecting children and teenagers is our highest social responsibility.
You can set daily, weekly, or monthly deposit limits on your account to help prevent overspending. Once set, these limits take effect immediately, and a waiting period applies before they can be increased. Decreasing a limit always takes effect immediately, but increasing one is subject to a 24-hour cooling-off period. This feature protects you from depositing more money than intended on impulse. Contact the support team to set or change your limits.
Important: If you notice any of the following signs in yourself, take a break immediately and seek support. This is an act of courage, not weakness.
If you notice one or more of the above signs in yourself, please do not blame yourself. Problematic gaming is a recognized mental health issue and professional support is available. The 330k support team is always ready to guide you toward the right resources and assistance. Have an open conversation with your family and loved ones and work together to find a solution. Remember, asking for help is the greatest sign of strength.
330k provides every player with multiple practical tools and support systems to stay safe.
Take a temporary break from 24 hours up to 30 days and come back with a clear head.
Close your account for anywhere from 6 months to permanently — your decision, your control.
View a detailed history of your total deposits, withdrawals, and net spending at any time.
Our trained support team is ready to assist you seven days a week.
If you are concerned about your own or a loved one's gaming behavior, do not hesitate to reach out to us. The 330k support team will listen to you with complete confidentiality and provide the necessary assistance. We can also connect you with professional counseling services. Remember, asking for help is nothing to be ashamed of — it is proof of your responsibility toward yourself and your family. Email us at: [email protected].