Legal Information

330k Privacy Policy

Last Updated: January 2025

330k places the highest importance on the privacy of users in Bangladesh. This policy describes what types of information we collect, how we use it, and the steps we take to protect your data. By registering or logging in to the platform, you are considered to have accepted this privacy policy. Our support team is always ready to assist with any questions or concerns.

SSL Encryption Secured Data Not Sold to Third Parties Identity Verification Secure Mobile-First Platform BDT Payments Secured Personal Information Kept Private 24/7 Support Available SSL Encryption Secured Data Not Sold to Third Parties Identity Verification Secure Mobile-First Platform BDT Payments Secured Personal Information Kept Private 24/7 Support Available

Information We Collect

Personal Identity Information

When registering on the 330k platform, we collect your name, email address, mobile number, and date of birth. National ID or passport information may also be requested for identity verification purposes. This information is used solely for account management, service delivery, and fulfilling legal obligations. We never collect additional information without your consent. All provided data is stored in accordance with the highest security standards.

  • Name & Contact Information (Email, Mobile)
  • Date of Birth & Age Verification Information
  • Identity Verification Documents (if required)
  • Payment & Transaction Information

Usage & Activity Data

While you use the platform, we automatically collect certain technical information such as IP address, device type, browser information, and session duration. This data is used to ensure platform security, detect fraudulent activity, and improve service quality. Gaming activity, betting history, and transaction records are retained for a specified period as required by law. We use cookies and similar technologies to enhance your browsing experience. You can manage cookies through your browser settings, though doing so may limit certain services.

  • Device & Browser Information
  • Login Time & Session Data
  • Gaming & Betting Activity Records
  • Cookies & Tracking Technologies

Financial Transaction Information

Required payment information is collected during deposits and withdrawals, processed via mobile banking or other approved methods. All financial data is stored in encrypted form and is never shared with any third party without authorization. Transaction records are retained for a defined period as part of anti-money laundering compliance and legal obligations. There is a legal obligation to notify regulatory authorities in the case of suspicious transactions. The security of your financial information is our top priority.

Our Commitment to Data Use & Protection

Purpose of Data Use

Collected data is used solely for service delivery, account management, security assurance, and fulfilling legal obligations. We do not sell your information to third parties for marketing or advertising purposes. Data may be used for analytical purposes to improve platform quality, but always in anonymized form.

Data Security Measures

330k uses industry-standard SSL encryption, firewalls, and access control systems to keep your data secure. All sensitive data stored on our servers is kept in encrypted form. Regular security audits are conducted, and swift action is taken in response to any security incidents.

Data Sharing with Third Parties

Your personal information is never sold to any third party. However, limited data may be shared with trusted partners for payment processing, identity verification, or legal compliance purposes. These partners are also bound by the same privacy standards.

Your Rights & Controls

You may request to view, correct, or delete your stored information at any time. Even after account closure, certain data may be retained for a specified period as required by law. Any such requests can be submitted via our support email.

Policy Changes & Contact

330k reserves the right to partially or fully update this privacy policy at any time. Users will be notified of significant changes via their registered email or through the platform. Continued use of the platform after any changes will be considered acceptance of the updated policy. The latest policy will always be available on this page, with the date of the most recent update noted at the top. For any privacy-related questions or concerns, please contact us at: [email protected].

Want to Learn More?

Read our terms and conditions and responsible gaming policy, or open an account directly and get started safely. Visit our FAQ page for any questions.

English বাংলা